1. Introduction
Welcome to Aarohan Agro (www.aarohanagro.in). We are deeply committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how Aarohan Agro (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you visit our website, purchase our organic products, or interact with our brand.
2. Information We Collect
We collect personal information directly from you when you interact with our platform. This includes:
- Identity & Contact Data: Name, billing address, shipping address, email address, and telephone number provided during registration or checkout.
- Transaction Data: Details about products you purchase, cart selections (e.g., specific volumes of cold-pressed oils or packets of organic flour), and payments processed through our third-party payment gateways.
- Technical & Usage Data: IP addresses, browser types, device information, and interaction behaviors tracking how you browse our store categories.
3. How We Use Your Information
We use your data solely to elevate your customer experience, specifically for:
- Fulfilling, processing, and shipping your product orders.
- Communicating order status updates and shipping tracking links.
- Providing customer support regarding delivery preferences or dietary product inquiries.
- Sending promotional emails or newsletters about new product launches, sustainable farming stories, or seasonal discounts (only with your explicit consent).
4. Cookies and Tracking Technologies
Our website uses cookies to recognize your browser, remember items added to your shopping cart, and analyze aggregate web traffic. You can manage your cookie preferences through your individual browser settings; however, disabling cookies may limit the e-commerce functionalities of our storefront.
5. Third-Party Data Sharing
Aarohan Agro does not sell or rent your personal information. We share minimal necessary data with verified third parties strictly to execute your orders:
- Logistics & Courier Partners: To ensure physical delivery of goods to your doorstep.
- Payment Gateways: Encrypted financial processing (we do not directly store your credit card or net banking credentials on our servers).
- Regulatory Authorities: When legally mandated to comply with statutory regulations or law enforcement mandates.
6. Data Retention and Security
We maintain appropriate organizational and technical safety measures to prevent accidental loss, unauthorized access, or misuse of your personal data. Your transaction details are stored securely as long as necessary to satisfy operational obligations, accounting, or legal reporting.
7. Contact Information
For any data privacy requests, access queries, or corrections, please contact us at:
Address: Shop No.5, Atharva Vishwa, Pitali Ganpati Road, in front of PNG Jewellers, near Reliance Digital, Tarabai Park, Kolhapur, Maharashtra 416003
Email: aarohanagro@gmail.com
Phone: 7057515795